Frequently Asked Questions
Everything you need to know about our gourmet cupcakes and nationwide shipping.
How should I store my cupcakes once they arrive?
Our cupcakes are best enjoyed at room temperature. If you are not eating them immediately, please store them in an airtight container at room temperature. We do not recommend refrigerating them as this can dry out the cake.
Do you offer nationwide shipping?
Yes, we ship our cupcakes nationwide via UPS. To ensure freshness, all orders are shipped using overnight or two-day delivery methods in specialized insulated packaging.
Are there gluten-free or vegan options available?
We offer a selection of gluten-free and vegan flavors every day. Please check our daily menu online to see which specialty flavors are currently available for order.
Can I schedule a delivery for a specific date?
Absolutely. During the checkout process, you can select a specific delivery date from our calendar to ensure your cupcakes arrive exactly when you need them for your special event.
What is your return policy for food items?
Due to the perishable nature of our products, we cannot accept returns. However, if there is an issue with your order or it arrives damaged, please contact our customer service team within 24 hours for a resolution.
Do you provide catering for weddings or corporate events?
Yes, we specialize in large-scale events. We offer custom decorations, cupcake towers, and individual gift boxing. Please contact our events team directly for a personalized consultation.